Returns & Refund Policy

We want every order to arrive in good condition and as described. This policy covers what to do if something goes wrong.

Damaged, Defective or Wrong Items

If your order arrives damaged, defective, or is not what you ordered, please contact our support team via the Contact page with your order details and, where possible, photos of the issue. We will review each case individually and arrange a resolution: repair, replacement, or refund as appropriate.

Change of Mind

We do not currently offer self-service returns or cancellations for change-of-mind purchases. If you have concerns about an order, please contact us directly and we will do our best to help.

Services

Installation, repair and construction service issues should also be raised through our Contact page, and will be handled directly with our service team.